Can I return my products?

Yes, Please contact us via form below or email us if your device is faulty we will contact you to have your unit repaired, replaced with an identical device or refund if we cannot repair or replace your device.

Your 90 days, 12 months and 12 months express warranty does not cover any faults caused by physical damages, product misuse or using the product outside the manufacturer's guidelines. Also, it does not cover products that have incurred a fault due to electrical surge and software issue.

Who pays for the return Shipping for repairs?

We Do! We'll send you a priority return kit, which means that you'll just need to follow the return instructions. 

This policy excludes desktops over 6kgs. Customers will need to send these back at their own cost. Please contact us if in doubt regarding the weight of the device prior to placing the order. 

How will my money be returned?

Once we receive the return item and we cannot repair or replace your device we will refund your money via the same method you originally used to make payment. So if your Originally paid via Paypal, It will be credited into you payPal account.


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