Shipping & Returns

Shipping Information 

We provide Free Standard Shipping for all our orders within Australia. Excluding Desktops/AIO - Flat rate shipping $49 Australia Wide 

All our items are shipped via Sendle and ExpressPost who aim to deliver in an estimated 5-10 business days from the date the order was dispatched. We usually dispatch items within 3-5 working days. 

Please note that these shipping options are for Australia ONLY, Singapore and New Zealand have different options. 

We provide you with tracking information via email when your order has been dispatched. Please allow a few hours from the email being sent for the tracking information to be validated by the courier company.

If you have not received tracking for your order please contact us.

We also do ship to New Zealand and Singapore 

 

Click and Collect

Click and Collect is only available for customers in Melbourne. Our Click and Collect orders will take 24-48 hours to prepare the machine ready for collection. A team member will contact you via phone or email to inform you that the machine is ready to be collected from our Richmond location. 

 

Returns

All our products are covered by the Renewd 90 day warranty as standard. Please get in touch with us if you would like to return your item that is still under warranty.
Outside of this period please contact us. and we will see if Renewd support can assist.

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